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CREATE Swansea Mental Health Services
CREATE (Community Rehabilitation Employment Assessment Training Enterprise)
Why CREATE Was Formed
Community Rehabiltitation Employment Assessment Training Enterprise.
Is an initiative which brings together all mental health day services, provided by both the statutory and voluntary services in City & County Of Swansea. By ‘signing-up’ to a jointly agreed Philosophy Statement and accepting the principle of a ‘one-stop’ referral and assessment process, partners have succeeded in radically streamlining the process of accessing appropriate services, hugely reducing the amount of bureaucracy and paperwork involved, for both the Care Manager and service user.
“Is a joint working partnership involving statutory and voluntary services, committed to providing access to quality services, tailored to meet the needs of individual mental health service users.”
The partnership was established in April 2002, following a joint workshop held between all potential partners. It had been identified that the process of accessing appropriate day services in mental health, particularly where a range of services might be required, could often be a tortuous one, involving duplicated referrals being made by the Care Manager and numerous assessments having to be undertaken by service provider staff and service users. In addition, it had also been identified that there was often unnecessary duplication amongst service areas, with similar activities being offered by a number of providers.
As a result of the above, service managers from the Social Services Department, NHS Trust and a range of voluntary sector providers held a series of workshops to examine the areas of good practice currently available and where the failings and deficits of the services were to be found. The outcome was an agreement that by working collaboratively, there was an opportunity to develop a comprehensive range of services which could complement each other, as opposed to ‘competing’. Whilst recognising that, in order to maintain individual choice, some duplication of activities might be healthy, each service area agreed to concentratre its efforts on offering activities within a specific identified range. (See Service Flow Chart for details.)
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